79BIKE Falcon GT

Warranty Information:

For 30 days after the delivery date we can replace any part that is deemed defective from manufacturing.

The power system (motor, controller, display and battery) has a 12 month limited warranty. Chassis, swing arm and other none wear part have a 12 months warranty. 

Provide Documentation: You will be required to provide proof of purchase and any other documentation that may be requested to validate the warranty claim.

Exclusions: We do have exclusions for normal wear components (such as tires, bearings, seals, chain, brake components, suspension valving), as well as misuse or failure caused by damages due to accident, collisions, or neglect. You are responsible for making sure every component is properly installed and serviced upon receiving your product. There is no reimbursement for repair costs or assembly fees for replacement parts or any other costs associated with repairs. All costs associated with assembly are also covered by the customer.

Batteries: The warranty for the battery is subject to a gradual capacity reduction, which is considered normal, and it is not covered unless the capacity drops below 65% of its original capacity within the warranty period.

Misuse also includes altering any wiring, or installing any non-genuine parts, as well as any use for racing, crashing, accidents, or negligence. Any misuse in charging, storing, or discharging will void this limited warranty. Limited warranty are non-transferable and you must have proof of purchase from us before asking for warranty replacement.

                        Dimensions & Weight 

Length:                                                             81.10"

Width:                                                               34.64"

Height:                                                              46.37"

Min Ground Clearance:                                   12.51" 

Wheelbase:                                                       54.33"

Seat Height:                                                      35.82"

Seat Height With All Terrain Tires:                 33.07"

Front Fork Travel:                                              9.44"

Rear Shock Travel:                                        85/9.44

Frame:                                 forged aluminium alloy

Off-road Tires:                       F80/100-19 R90/90-19 

All Terrain Tires:                    F90/90-19 R120/80-18

Vehicle Weight:                                                194lb

Max load capacity:                                 320.462lbs

14-Day Manufacturer Defect Guarantee
Within 14 days of delivery, we will replace any part found to be defective due to manufacturing issues.

6-Month Limited Warranty

• Power System (motor, controller, display, battery): Covered for 6 months from the delivery date.
• Frame & Chassis Components (chassis, swing arm, and non-wear parts): Also covered for 6 months.
  Wear-and-tear items such as tires, brake pads, and chains are not covered.

Submitting a Warranty Claim

To process a claim, you’ll need to provide:

• Proof of purchase (receipt or order confirmation)
• Photo or video evidence of the defect

Our technicians will assess the issue and, if confirmed, we will send the required replacement part at no cost. Please note:

• Diagnosis may require multiple submissions of documentation.
• No additional compensation or parts beyond the confirmed repair will be issued.
• Lack of adequate documentation may prevent us from fulfilling the claim.
• In some cases, you may need to work with a local technician authorized by Emoto Superstore to complete the repair.

We encourage you to carefully review these terms before completing your purchase.

Warranty Exclusions

Our warranty does not cover the following:

Normal Wear and Tear
Components that naturally degrade over time and use, including but not limited to:

• Tires
• Bearings
• Seals
• Chains
• Brake components
• Suspension components

Damage Due to Misuse or Neglect
We do not cover failures caused by:

• Accidents or collisions
• Improper installation or setup
• Lack of regular maintenance
• Negligent operation
• Use for racing or competitive purposes
• Unauthorized modifications, including wiring alterations or installation of non-genuine parts

Battery Coverage
Battery performance is subject to natural degradation over time. The battery is only covered under warranty if its capacity drops below 65% of original capacity within the warranty period. Any misuse related to charging, discharging, or storage will void warranty coverage.

Service & Assembly Costs

• Assembly costs and labor fees are not covered under warranty.
• Replacement parts are provided at no cost if covered by warranty, but installation is the responsibility of the customer.
• We do not offer reimbursement for third-party repair or assembly services.

Ownership & Transferability
Warranty coverage is non-transferable and only applies to the original purchaser. A valid proof of purchase from Emoto Superstore is required for all warranty claims.